Q&A
Got questions about snus or nicotine pouches? You’re not alone. At Snuskompagniet, we’ve gathered the most frequently asked questions to help you understand how snus works, how to use it safely, and how to choose the right product. Whether you’re a beginner or looking for specific details, our Q&A guide has you covered.
Q: Which currency is displayed on the website?
A: All of our prices are marked in EUR (Euro)
Q: How can Snuskompagniet sell snus in the EU?
A: When you're placing an order on Snuskompagniet.com, you're trading with a non-EU company. The EU ban on snus sale does only apply to companies located within the EU.
Q: What about customs? Will I receive a huge payment request?
A: We can not guarantee that your parcel will not be seized by customs. However it is highly unlikely. If you want to get any further details about what experience we have with the customs in your country, please do not hesitate to contact us!
Q: How long does it take to process orders?
A: We aim to process and ship all orders within three business days, however, this usually happens in 2 or less. Delivery time depends on the recipient's country. Estimated delivery time is displayed at check out, when selecting shipping method.
Q: What is the difference between snus and nicotine pouches?
A: Snus is a traditional Swedish tobacco product that contains moist ground tobacco, while nicotine pouches are 100% tobacco-free and use plant fibers with added nicotine. Both are placed under the lip, but nicotine pouches offer a cleaner, tobacco-free experience.
Q: How do I use snus or nicotine pouches correctly?
A: Simply place the pouch under your upper lip, where it will release flavor and nicotine over 20–40 minutes. There’s no need to chew or spit. After use, dispose of it in the waste bin or use the lid compartment on the can.
Q: How strong should my nicotine pouches be?
A: Strength depends on your experience and tolerance. Beginners often start with a mild pouch (2–4 mg nicotine), while experienced users prefer stronger options (6–12 mg or more). Always choose a strength that feels comfortable for you.
Q: How should I store my snus or nicotine pouches?
A: Keep your snus in the refrigerator to maintain freshness, especially if it’s moist snus. Nicotine pouches, being tobacco-free, can be stored at room temperature, but always keep them sealed and away from direct sunlight.
If you're still missing an answer to your question, do not hesitate to contact our customer service team at info@snuskompagniet.com.
